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STAY AWAY! If this company gave me free shuttles trips forever, I would still pay my money to use a different company. Please USE this review and spend the extra money and pick a different company. They made an error on my reservation, I called to have it fixed and...
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1.3
#846217
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First off, I dont enjoy writing a bad review but this is a little ridiculous. When we arrived on the bus there was a stench. The floor appeared to have some sort of liquid stains, like soda or coffee that dried up and wasn't cleaned. The restroom light doesn't turn...
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#831650
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Short Review on April 08, 2016

Scam. Sold me a ticket for a bus that was not scheduled for the time, date, or location. Causing me to be another day in my location. Would not do anything about the situation and forcing me to purchase another travel to my destination.
#826232
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Gotobus Vegas To Los Angeles Review from Bellevue, Washington

Gotobus Vegas To Los Angeles Review from Bellevue, Washington
Bad experience!! I took the trip from Vegas to LA and the driver (he claim his name to be Tim or Kim) drop us off in the wrong spot. After we explain and got confuse why he cannot drop us off in the right spot he finally drop us off in the right place only to asked for tips!! (Which is still few blocks away) I would never recommend this company but if you have to ... just don't. The bad attitude the driver has only make this company a bad name. Tim/Kim can't even speak English well.
1.8
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#811493
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Gotobus Bus Service Review

The worst! The bus departed late on the trip to Atlanta and the trip from Atlanta. The bus on the way to Atlanta had no air conditioning which made the ride all the more unemployable. I can go on but I'll digress here. No wifi, smelly bathrooms, no customer service, rude drivers, no consideration or care, this bus is the absolute worst!
2.4
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#809139
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GoToBus - Bus Service Review from Ashburn, Virginia

This is the worst service I ever had in my life and I didn't even ride on the bus. I was visiting a friend that's stays in Washington, DC and I was catching the bus that departing from Richmond to Savannah, a lady call me 3 hours before the bus was suppose leave saying it was canceled and reschedule for the next day at 2am. When I ask for a refund and gave me a number that had me on hold for 3hours. I wouldn't recommend these ppl to a *** cat
#762859
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On the 11th July 2015, I took this bus from atl to nyc. They stop in nc which it was 4 people at the bus stop. A chinese woman, a Mexican dude and a black guy with his daughter no older than 11. They let the Chinese woman and the Mexican dude board the bus and told the...
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GotoBus
GotoBus

Dear Customer,Thanks for your message. We are sorry for the inconvenience. Please note that we are not the bus operator of this service. However, our customers are our first p...

Anonymous
Anonymous

This is a fact . They don't show us any respect . They're rude asf

1.0
#668647
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I boarded the goto bus in Las Vegas, at the circus Circus Hotel, Mon.June 8, 2015 . Departure time was suppose to be at 8:20am . The bus was late one hour. Okay, I got over that. I made sure I was on the right bus I gave the driver my e-ticket ,he say yes I'm on the...
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2.0
#650210
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GoToBus - Bus Service Review from Winston Salem, North Carolina

DO NOT GET ON THIS BUS! They're DANGEROUS! Got on this bus on Feb 9th, 2015 n the bus ended up crashing against a Truck .. Due to that accident I know have a 3,000 bill that these people are RESPONSABLE for paying n every time I call to get their Policy # they Hang up On me ! So unprofessional ! These morons don't even speak English! Way to run a business smh!!! They can wait on their lawsuit that's coming tho :)
#638162
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I purchased a ticket to travel from NYC to State College for the Blue and White game. The ticket was for a departure from NYC at 6PM. The bus showed up at 6:30 but there were not enough seats to accomodate all that had pre-bought their "priority seats" and so that...
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Anonymous
Anonymous

Same to my situation, my family have a very bad vacation because of the cheating business. We have 2 kids at 3 and 5 years old. We took the bus trip to Vegas. On departure da...

#233328
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