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GoToBus - Trio From Atlanta to Nyc

The bus smelled like {{Redacted}} and urine.... Would never ride on any of their buses again, ... Horrible customer service and smelly bus....
1.0
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#1229383
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GoToBus - The bus has a flat

GoToBus - The bus has a flat
Yes I've been riding with go-to bus four years and besides tissue problems the caught a flat the bus left at 12:30 we we're to arrive in Los Angeles by 6:30 we just made it across the state line and it's 6:24 I ride this bus every month so what can be done about this problem...
#1225697
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GoToBus - Pissed off

Needed to add a child's ticket to my departure.
#1224827
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GoToBus - Horrible customer service

While having an emergency situation was unable to reach any customer service personnel. After 3 days spoke to Starline agent she was the rudest person I ever encountered on a phone. Tired of listening to the music the being hung up on by automated system that is obviously not monitored. I speak to my credit card customer service the will listen.
2.3
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#1224373
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So I had transportation booked for yesterday (March 30th) from Orlando to Miami and being from another country I couldn’t afford to take any risks so I contact GotoBus.com on their live chat facility to confirm pick up time and destination, both of which were...
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1.0
#1223198
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GoToBus - Change name

GoToBus - Change name
Change name to mwannawa mcrae
#1217597
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don't trust this company. They attempted to charge $660.00 after I gave them my credit card information, copy of my credit card and copy of my driving license. They made me sigh at the end of payment information when I entered to pay my ticket Miami Orlando. First they...
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#1217037
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GoToBus - No help at all need customer service representative

Trying to buy a ticket for Greenville North Carolina and every location that I call says that they're not going there so I can buy a ticket to get there just don't know where to go pay for my ticket at in cash
#1214714
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GoToBus - Worst bus ever !!

Bus was supposed to be here at 11pm. At 10-55pm i was there , nothing ! 11-35pm, empty bus came on the parking lot, and continues his route without even making a stop to take us. I Called them,they said the bus is gone ! And no refund for me ! Seriously!
#1209951
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I have taken this service before and truth be told it has never been great. However this time takes the cake. First time ever for a bus change with no advance notice just "change here NY" grab all my stuff lost my coat. Not that they care; and base on the service i...
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#1203770
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