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Gotobus - 8049805660

Gotobus - 8049805660
I try reschedule my ticket to other day
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 20.
#1260240
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This is got to be the worst travel experience of my life I bought tickets for the bus to go from New York to Baltimore.... First of all the bus was late by about nearly an hour. It's the most disorganized company I've ever seen. Most of the bus looks like it should be...
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Company wrote 0 public responses to the review from May 18.
#1259255
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Gotobus - No communication

Bus had a flat tire. No problem. Could happen to any vehicle. However, no communication was given to passengers. After 30 min, l had to asked to find out what is happening. Bus then had a second flat. Still no communication to the passenger until I asked. Must do a much better job communicating to passengers. Waiting here 3 hours so far.
Company wrote 0 public responses to the review from May 16.
#1257104
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Gotobus - Very bad

trip from Orlando to Miami and unfortunately I forgot three jackets, I called the central office to look for them and they told me that "unfortunately, nobody saw anything" in a few words they stole it from themselves, I do not recommend this company at all. pessimistic service and attentionWtf
Company wrote 0 public responses to the review from May 14.
1.0
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Exchange, Refund and Cancellation Policy
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#1255209
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Gotobus - No one pick up

No one picked up the phone
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Apr 20.
#1237765
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Gotobus - Staying and dirty luggage

Gotobus - Staying and dirty luggage
I went from New York to Charlotte on the c009 bus from New York when I rely on at when I arrive at Charlotte my bag was dirty and grimy and I can't get it out
Company wrote 0 private or public responses to the review from Apr 19.
1.0
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Discounts and Special Offers
#1236938
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Gotobus - Awful

I arrived at the pickup station in Raleigh at 25 minutes early I waited until 2:58 morning for the bus . No bus showed up. I requested a refund that said I was at the wrong stop and I would have to pay an additional $10 to reschedule. Who does that!
Company wrote 0 private or public responses to the review from Apr 15.
#1234069
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Gotobus - I didn’t receive my tickets

I purchase tickets offline and didn’t receive it
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Apr 13.
#1233008
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Gotobus - Trio From Atlanta to Nyc

The bus smelled like {{Redacted}} and urine.... Would never ride on any of their buses again, ... Horrible customer service and smelly bus....
Company wrote 0 public responses to the review from Apr 08.
1.0
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Exchange, Refund and Cancellation Policy
Price Affordability
#1229383
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Gotobus - The bus has a flat

Gotobus - The bus has a flat
Yes I've been riding with go-to bus four years and besides tissue problems the caught a flat the bus left at 12:30 we we're to arrive in Los Angeles by 6:30 we just made it across the state line and it's 6:24 I ride this bus every month so what can be done about this problem...
Company wrote 0 public responses to the review from Apr 03.
#1225697
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