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Gotobus - Horrible

Bus left us at one stop we had to Uber to the next stop more money. We were in a small dirty van not bus. Small no space driver kept hitting sidewalk
1.3
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Discounts and Special Offers
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Value for money
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#1357433
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you just STOLE $80 from me - DO YOU ANSWER YOUR PHONE???you just STOLE $80 from me - DO YOU ANSWER YOUR PHONE???you just STOLE $80 from me - DO YOU ANSWER YOUR PHONE???you just STOLE $80 from me - DO YOU ANSWER YOUR PHONE???you just STOLE $80 from me - DO YOU ANSWER...
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#1355856
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Gotobus - Not satisfied

I need resedule my bus n it’s not letting me
#1355779
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Gotobus - It was a bad experience not happy with this

Bus 9890 broke down for 8 tio 9 hours I would like to be refunded PLEZ I had to pay extra to get to sc thanks
2.0
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Exchange, Refund and Cancellation Policy
#1354424
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Gotobus - Solicito devolución de dinero

El servicio de hospedaje no se uso porque el hotel informo q la reservacion no estaba hecha. Por lo tanto solicito la devolucion del dinero, ya q fue cobrado de mi cuenta.
#1353526
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Gotobus - Need to talk with a live agent to find out some informa

Trying to find the price of a ticket from Florence,SC to Richmond,VA to go see my newborn grandson,on 9/3/18,but I can't get a price or talk to anyone that can assist me..
2.6
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1344881
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Gotobus - Need to cancel order

Cancel my bus ticket That I have por today at 7 pm
#1344318
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Gotobus - Bought the wrong date for my ticket

I search for September 3rd but accidentally bought a ticket for another date.
#1342580
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Gotobus - Very disaapointed

My son came home from school from Delaware. He was not dropped off at the location on his bus ticket in NYC.....he was let off in an unfamiliar location. Totally unacceptable. When he told the driver he simply ignored him...they should not indicate a drop off are of they don't intend to take them there. It was a disaster.
#1339495
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Gotobus - Customer Service
I just purchased the bus ticket via GoToBus today. The departure time of the bus is 6 pm tomorrow. Based on their policy, customers are allowed to reschedule their tickets prior to 24 hours of departure time. I was trying to self-reschedule the ticket prior of 24 hours...
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1.0
I didn't like
  • Additional charge for their online system errors
#1335359
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