Gotobus
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Aberdeen, MarylandBus left me at rest stop after told 20m was off bus 5/10min max
Preferred solution: To my location NYC
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSuit left in bus
- Location
- No customer service
- No updates when bus is very late
Preferred solution: Apology
User's recommendation: If there is a chance you may need a refund, lost an item or need to know the status of your late bus (frequently), customer service is non-existant. They have no interest in doing their job.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | New York, New YorkReschedule
Booked a bus and didnt get confirmed
Preferred solution: Get confirmation
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellations
Preferred solution: Price reduction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Valrico, FloridaVisita a hermana
- Nuca e viajado por esa linia
Preferred solution: Price reduction
User's recommendation: Si lo pido recomendar porque creo que tienen buen servicio
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant a refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | The Bronx, New YorkWant to know your location
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milan, LombardyWant to use my points
- Will get you to the stop
Preferred solution: Correction to their website
User's recommendation: Take the airplane
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Petersburg, VirginiaBus over an hour late
Reschedule
Missed bus scheduled time
Bus stop
Preferred solution: Bus stop
New York
This is a scam
- Stranded
Preferred solution: Full refund
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