I bought roundtrip tickets to Albany from Nyc.. on the way there it was pouring and leaked through the roof.
I was drenched along with my belongings. My $200 straightener was ruined and all my belongings soaked. When I called to explain my issue, the guy HUNG UP ON ME and now when I call I receive no answer ! Then heading back I was forced to pay an extra $20 because I didn't print out my ticket and used my eticket.
On the website, they said $1!! It's smells like urine and cigarettes and the driver and attendant were extremely rude and lucky I didn't have time to get arrested
Review about: Bus Service.
Reason of review: Bad quality.