I was a sucker. I purchased a ticket from this company thinking a two hour trip how could they mess this up. They did. I brought the tickets on the 22nd of April my plans changed. I didn't want a refund just wanted to change days. They changed one day. So now I am...Read more
GoToBus - No help at all need customer service representative
Trying to buy a ticket for Greenville North Carolina and every location that I call says that they're not going there so I can buy a ticket to get there just don't know where to go pay for my ticket at in cash
GoToBus - Stranded on the road now for over 4 hours now
We are literally sitting on a hot stinking bus that won't move for over 4 hours. I was just told it will be another 5 hours. Im traveling from NC to NYC. Do yourself a favor. Do not use this bus line. These people must be stopped.
GoToBus - The worst experience ever
My bus was due to arrive at 11:45pm. It did not arrive until 2am. When I called them i kept getting apologies but no solutions. I was overly pissed to the highest level. I was not expecting much but damn. A 3 hr delay. Totally unprofessional. Please do yourself a favor. Never take this bus.
GoToBus - Do not use
Booked day of bus ride from Baltimore to NYC and no one ever showed up. They failed to inform all customer that bus was cancelled. We stood outside for 40 minutes until we were able to get in contact with someone to see that the bus was cancelled.
I purchased tickets from Albany to New York a day prior to the departure date. The bus never showed. 10+ ppl were standing outside in the cold, no station or communication from the foxbus or GotoBus customer service. Tried over 20+ times to contact the repsresentives...Read more
GoToBus - Bus over an hour late
Ewb66052 but to ny over an hour late in charlotte have caled both Georgia and new york number several times since 1050 with no answer which is completly unnaceotable. it is now past midnight and bus has yes arrived we have been waiting over two hours
This bus is absolutely disgusting. Every time someone opened the door I had to cover my nose for a good 5 mins. I work as a plumber having to clean up people's *** for a living and I have never smelled anything this bad in my life. The one time I actually went IN to...Read more
Comfort and schedule was good however the bus driver was rude. During a quick break, I was just standing right infront of the door then the driver went in and closed the door without saying anything, went off. But in the end, the bus got stopped by the other...Read more
GoToBus - Service sucks
Got here 3 minutes after 5 because it's so much traffic at this time and the bus was already gone . They don't even have a curtousey 5 minute grace period . & they don't refund your money . *** rip off and the people who work here are rude
Do you have something to say about GoToBus? What happened? What can we help you with?