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I was basically left stranded in Baltimore. The bus (#93) that i was supposed to catch was already running behind schedule. On the ticket it instructed customers to wait in front of a Royal Farms rest stop at 1200 Ponca & Boston St. The bus never stopped there, instead...
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#1193564
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I was left stranded in Baltimore. The bus did not stop at the specified location that was described on the ticket. I called several different numbers, i was basically given the run-around...on one of the calls i asked "how could they just leave like that" i was told...
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#1193540
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GoToBus - Terrible

This was my first time taking this bus and i will never take it again. I first stepped on the bus and my nostrils was hit with the smell of piss. It was cramped and the AC did not work. I could still smell *** once i got off the bus. Do yourself a favor and never and i mean NEVER use this terrible service.
1.0
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#1191539
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GoToBus - I missed my bus n I want 2 know how much money do I have 2 a

For 3 wks i been calling no answer email no contact back or nothing my son had the flu was hospitalized. Trying to get to anderson sc still have my eticket wanna know i much do i hve 2add
2.3
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#1190224
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GoToBus - Poor costumer service

Will never take this service again they charge make pay another ticket even if u miss the bus for 5mn
#1189484
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GoToBus - Stranded on the road now for over 4 hours now

We are literally sitting on a hot stinking bus that won't move for over 4 hours. I was just told it will be another 5 hours. Im traveling from NC to NYC. Do yourself a favor. Do not use this bus line. These people must be stopped.
1.0
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#1185335
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GoToBus - DONT WASTE UR MONEY

Our bus broke down on the side of the highway we’ve been WAITTING for about 4 hours and no one came yet...DONT EVER GET ON THIS MESS EVEN IF UR LIFE DEPENDS ON IT.
1.0
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#1185331
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Have taken this bus for many years and have no seen no improvements. Bus driver very rude (Everybody out, Or Get Out). Bathrooms are a disgrace and the bus itself is never cleaned properly or equipped with wifi or ports to charge your phone. With the money they make...
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1.0
#1182313
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GoToBus - NON STOP FOUL LANGUAGE

On my route from NY to DE, i was in the worst bus i believe. Few people were talking LOUD, FOUL LANGUAGE NONSTOP! Didnt know that was called English! No manners, no respect for co passegers. I think, Mr.President should absolutely see how these people could uplift the country ? Horrible i say. Didnt get a minute of rest .
1.0
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#1177013
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I paid for 2 tickets for a bus for a 10:15pm bus to go to winston salem nc. Not only did the bus no come but when i tried to truck the bus it said that their were no buses scheduled for that time. Waited over 2 hours in the cold calling the gotobus office several times...
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#1175909
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