I was basically left stranded in Baltimore. The bus (#93) that i was supposed to catch was already running behind schedule. On the ticket it instructed customers to wait in front of a Royal Farms rest stop at 1200 Ponca & Boston St. The bus never stopped there, instead...Read more
I was left stranded in Baltimore. The bus did not stop at the specified location that was described on the ticket. I called several different numbers, i was basically given the run-around...on one of the calls i asked "how could they just leave like that" i was told...Read more
GoToBus - Terrible
This was my first time taking this bus and i will never take it again. I first stepped on the bus and my nostrils was hit with the smell of piss. It was cramped and the AC did not work. I could still smell *** once i got off the bus. Do yourself a favor and never and i mean NEVER use this terrible service.
GoToBus - I missed my bus n I want 2 know how much money do I have 2 a
For 3 wks i been calling no answer email no contact back or nothing my son had the flu was hospitalized. Trying to get to anderson sc still have my eticket wanna know i much do i hve 2add
GoToBus - Poor costumer service
Will never take this service again they charge make pay another ticket even if u miss the bus for 5mn
GoToBus - Stranded on the road now for over 4 hours now
We are literally sitting on a hot stinking bus that won't move for over 4 hours. I was just told it will be another 5 hours. Im traveling from NC to NYC. Do yourself a favor. Do not use this bus line. These people must be stopped.
GoToBus - DONT WASTE UR MONEY
Our bus broke down on the side of the highway we’ve been WAITTING for about 4 hours and no one came yet...DONT EVER GET ON THIS MESS EVEN IF UR LIFE DEPENDS ON IT.
Have taken this bus for many years and have no seen no improvements. Bus driver very rude (Everybody out, Or Get Out). Bathrooms are a disgrace and the bus itself is never cleaned properly or equipped with wifi or ports to charge your phone. With the money they make...Read more
GoToBus - NON STOP FOUL LANGUAGE
On my route from NY to DE, i was in the worst bus i believe. Few people were talking LOUD, FOUL LANGUAGE NONSTOP! Didnt know that was called English! No manners, no respect for co passegers. I think, Mr.President should absolutely see how these people could uplift the country ? Horrible i say. Didnt get a minute of rest .
I paid for 2 tickets for a bus for a 10:15pm bus to go to winston salem nc. Not only did the bus no come but when i tried to truck the bus it said that their were no buses scheduled for that time. Waited over 2 hours in the cold calling the gotobus office several times...Read more
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