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If you are going to buy the ticket online and you have more than one passenger, remember DO NOT CHECK OUT TOGETHER. Otherwise, you'll get charged more for every additional passenger. If the price is $10 per person, and you choose 4 passengers at the check out. The...
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2.1
I didn't like
  • No warning for extra charge if check-out more than 1 passenger
  • Additional charges for more than 2 passengers
#1305442
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I bought a one way bus tickets from Union Station LA to Las Vegas for $25. I waited the bus from 20minutes before at the pick up location. I even got in the bus at on time, though the bus driver Angrywithdrew me from the bus and said that they do not have capacity...
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1.0
#1293978
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GoToBus - Reschedule

Yes dont answer phones. Not enough directios or information
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
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Value for money
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#1289417
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GoToBus - EWB604104

The bus was unsafe the luggs was wollowed out we have been here stuck all day if i dont get my money back im filing with D.O.T
#1288338
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On the way to New York I was raised on when I told the driver he said he was going to check it out and never did anything about it.....on my way back from New York I remained on the side of the road in Fayetteville for several hours and when addressing the bus driver...
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#1288300
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GoToBus - I’m so nervous

GoToBus - I’m so nervous
GoToBus - I’m so nervous
I bought a return ticket with you, the information was wrong, I talked to a peter pan official and they told me that the last bus left at 10pm and not at 11pm, I lost 100 dollars and I want my refund immediately
#1281235
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GoToBus - Trouble

This company sucks would like my money back NOW
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1274359
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I was a sucker. I purchased a ticket from this company thinking a two hour trip how could they mess this up. They did. I brought the tickets on the 22nd of April my plans changed. I didn't want a refund just wanted to change days. They changed one day. So now I am...
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#1268334
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GoToBus - Purchased a ticket and didn’t get a confirmation sent

I don’t have a confirmation sent to my email
#1265739
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Hi , I had booked my tickets for 20 april from cleveland to newyork . But you had sent me the tickets for 16th april . I realized this on the day of travel . I was charged 70$ extra for this . And the bus service was really poor . I request you to refund this amount ....
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I didn't like
  • Worse
  • Did not send the tickets nor refund the money
#1263890
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