State: Virginia Clear all filters (4 of 170 reviews match)
filters
State:
City:
Show
Product:
Show
Show

Gotobus - DONT WASTE UR MONEY

Our bus broke down on the side of the highway we’ve been WAITTING for about 4 hours and no one came yet...DONT EVER GET ON THIS MESS EVEN IF UR LIFE DEPENDS ON IT.
Company wrote 0 public responses to the review from Feb 08.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1185331
Reply to reviews
I brought a round trip ticket from Washington DC to Richmond, VA. I have been a customer for over two years and on my very first problem encounter no one in this company was willing to help me at all. I was not able to come back on my stated date from Richmond, VA to...
Read more
Company wrote 0 public responses to the review from Oct 07, 2016.
GotoBus
GotoBus

Dear Domminique,Thanks for your review. Our customer's opinion is our first priority. Please note that we are not the bus operator. We are the Online Travel Agency that facili...

1.0
Bensley,Virginia
#932747
Reply to reviews
Show

Gotobus Bus Service Review

The worst! The bus departed late on the trip to Atlanta and the trip from Atlanta. The bus on the way to Atlanta had no air conditioning which made the ride all the more unemployable. I can go on but I'll digress here. No wifi, smelly bathrooms, no customer service, rude drivers, no consideration or care, this bus is the absolute worst!
Company wrote 0 public responses to the review from Mar 14, 2016.
2.4
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
#809139
Reply to reviews
Show

GoToBus - Bus Service Review from Ashburn, Virginia

This is the worst service I ever had in my life and I didn't even ride on the bus. I was visiting a friend that's stays in Washington, DC and I was catching the bus that departing from Richmond to Savannah, a lady call me 3 hours before the bus was suppose leave saying it was canceled and reschedule for the next day at 2am. When I ask for a refund and gave me a number that had me on hold for 3hours. I wouldn't recommend these ppl to a *** cat
Company wrote 0 public responses to the review from Jan 03, 2016.
#762859
Reply to reviews

Contact Gotobus

Mailing Address:
GoToBus
19 Broadway
Arlington, Massachusetts 02474
United States
Phone:
(617) 354-2101
More